Signing with a new agency shouldn't feel like a leap into the unknown. Here's exactly what happens from the moment you say yes, so you know what we're doing, what we need from you and when to expect results.
Sign the agreement and make your payment
Once you've decided to go ahead, we send over your agreement to sign and your payment link. As soon as the payment is through, we book your onboarding call. It can happen straight away, the same day.
What we do
- Send your agreement and payment link
- Book your onboarding call at a time that suits you
What we need from you
- Sign the agreement
- Make your payment
Your onboarding call
This is where we get to know your clinic properly. We set up access to everything we need and agree which treatments to advertise and at what price.
What we do
- Connect to your Meta ad account so we can run ads on your behalf
- Learn what makes your clinic different: your story, your results, your practitioners
- Collect your clinic details, prices and policies to train our booking team
What we need from you
- Access to your Meta (Facebook and Instagram) ad account
- Your clinic information: prices, address, practitioners, what makes you stand out
Your strategy, built from 250+ clinics
Our marketing specialists recommend the best treatments to advertise, the price point and the offer for your clinic. These recommendations aren't guesses. They come from the results we've tracked working with over 250 clinics across the US, UK and Ireland, so we already know which treatments, prices and offers bring in bookings.
What we do
- Recommend the best treatments to advertise for your area
- Advise on price points and offers that convert
- Plan your first campaigns
We build your ads and landing pages
You share your photos and videos in a Google Drive folder we set up for you. We use them to make ads that look and sound like your clinic, not a generic template. Within seven days of your onboarding call, we send your ads and landing pages over for you to review.
What we do
- Create educational video ads around what makes your clinic different
- Build a landing page for each treatment
- Train our booking team on your treatments and clinic
- Send everything to you for review
What we need from you
- Photos and videos uploaded to your Google Drive folder
- Feedback on the ads and pages we send
We launch together
On the launch call we walk you through your ads and landing pages, make sure everything works on the tech side, and set clear expectations for the first few weeks. We also get access to your booking system so our team can book patients straight into your diary.
What we do
- Show you the final ads and landing pages
- Check all the tech is working
- Set expectations for the first 90 days
- Set up a database reactivation campaign if you'd like one
What we need from you
- Access to your booking system
- Your client list, if you'd like a reactivation campaign (optional)
Ads go live, and your past clients hear from you
Your ads go live and our team starts calling every new enquiry within minutes, taking a prepayment and booking patients into your diary. If you've shared your client list, we also text your past clients to bring them back in. That's usually where your very first bookings come from, often before the ads have fully warmed up.
What we do
- Run and monitor your ads every day
- Call every lead within minutes and take prepayment
- Text your past clients to rebook them
- Update your tracking sheet so you see every booking
What to expect in your first 90 days
We'd rather be honest with you than promise the moon. The first few weeks are about testing and learning; the real momentum comes after that.
Illustration of the typical pattern, not a forecast. Every clinic is different.
Review, then scale what works
At the end of your first 90 days, we sit down together and look at the results. We make sure everything is profitable for you. When it is, the next step is simple: put more into the ads that are working, and add new campaigns or locations.
Throughout, we never stand still. We test new ads, change offers, try new treatments and keep improving your results.
Your checklist
Everything we'll ask you for, in one place. Most of it takes a few minutes.
Ready to get started?
Book a call and we'll go through your clinic, the treatments we'd advertise and what your first 90 days could look like.